Every precaution is in place to prevent against illness, injury, escape, or death of your pet. The staff and/or facility will not be held liable for problems that develop provided reasonable care and precautions are followed. Upon check in, you will be asked to give a phone number where we may reach you in the event of an emergency. If you are unavailable and your pet requires immediate or emergency medical attention, they will be treated by our Veterinary staff. YOU WILL BE RESPONSIBLE FOR ANY FEES FOR TREATMENT THAT ARE DEEMED NECESSARY BY OUR STAFF OF VETERINARIANS.
Vacation/Daycare Policy
Canine Cough
Stress Colitis Information
WE REQUIRE PROOF OF CURRENT VACCINES ADMINISTERED BY A VETERINARIAN.
Vaccines required for dogs are 1 and/or 3 year Rabies and DHPP-C (includes Distemper and Parvo), 1 year Leptospirosis and every six months an Infectious Tracheobronchitis (Canine Cough/Bordetella). All dogs are also required to have a negative fecal exam every six months. Annual vaccines required for indoor cats are Rabies and FVRCP, a negative fecal exam and proof of a negative FELV/FIV test; any cat that goes outdoors MUST annually have a FELV/FIV test, FVRCP, FELV, negative fecal exam and Rabies.
All pets MUST also be on prescription parasite prevention and be free of fleas and ticks as well as internal parasites, or they will be treated at the time of admission at the owner’s expense.
You are charged for each night in the facility, beginning with the day of arrival. A boarding day consists of the time you drop off until check out at 12:00 noon the next day. Picking up after 12:00 noon will result in an additional day boarding charge ($15.00). We prefer that you pick up your pets from boarding after 9 a.m. to give our staff time to finish morning feeding and activities.
OUR OFFICE HOURS FOR CHECK-IN / CHECK-OUT ARE 7 AM TO 7 PM MONDAY- FRIDAY, 8AM TO 5PM SATURDAYS, 2PM TO 5PM SUNDAY. Early Sunday check-out is available as well by request only, please ask one of our staff if you are interested.
Do you have a special check-in / check-out request? Please feel free to ask us - we try to accommodate all of our clients within reason.
Once we receive your Boarding Reservation Request we will call you, please be sure to provide a number where we may reach you. THESE REQUESTS ARE NOT GUARANTEED UNTIL YOU RECEIVE A CONFIRMATION CALL FROM ONE OF OUR STAFF.
ALL MEDICATION MUST BE IN ORIGINAL BOTTLES WITH NAMES AND DOSAGE CLEARLY LABELED. MEDICATIONS CANNOT BE COMBINED INTO ONE BOTTLE, PUT ZIPLOC BAGS OR INCLUDED WITH THEIR FOOD. |